Small business IT support in Melbourne
Built for teams of 1 to 30: fixed monthly pricing, plain English, and no ticket numbers disappearing into a queue.
Small businesses get a bad deal from IT providers at both ends. Big managed service providers price for 50-seat offices and bury you in jargon. One-person operators vanish when they take a holiday. Somewhere in the middle is what most cafés, shops, clinics and small offices actually need.
We keep it simple: a fixed monthly price where it makes sense, an hourly rate where it doesn't, and documentation you own so you're never held hostage by a contractor who set things up in their own account.
We also install the cabling, network, CCTV and phones, so one team covers everything technical in the business. For a five-person office, that usually means fewer surprises and a smaller bill than a specialist for each part.
What's included
- Support plans from $199 a month for shops and hospitality
- Per-user plans for offices and clinics
- Pay as you go at an hourly rate, no contract
- Microsoft 365, email and file sharing
- Computers, printers and network kept running
- Backups and security basics
- One number for IT, cabling, CCTV and phones
Common questions
What does IT support cost for a small business?
Shop and hospitality plans start at $199 a month, office and clinic plans from $79 per user per month, and pay as you go is $165 an hour. Final pricing depends on how many devices and sites you have.
We only have five staff. Are we too small?
No. Most of our clients have 1 to 20 staff, which is exactly the size this pricing is built for.
Do we have to sign a long contract?
No. Plans run month to month after the initial term in your quote, and pay as you go has no contract at all.
Related services
Areas we service
Last reviewed September 2026.
Let's get your site ready to open.
Book a free site walk. We'll review your plans and show you exactly what your fit-out needs, line by line.