Managed IT support for Melbourne small businesses
After opening, our in-house IT team monitors your network, answers the help desk calls and keeps systems secure, for a fixed monthly price.
Support from the people who built it
Because our own team installed your cabling, network and devices, we already know how everything is connected. There's no discovery phase and no guessing when something fails. Most issues are fixed remotely, and your first 30 days of support after a fit-out are included.
What's covered
- 24/7 monitoring of internet, network and Wi-Fi
- Remote help desk for your staff
- Microsoft 365 or Google Workspace administration
- Security updates and device protection
- Backup monitoring
- On-site visits when remote support isn't enough
Plans and pricing
Ad-hoc help and hardware installation sit on our IT helpdesk and hardware page. For fixed monthly cover, shop and hospitality support starts from $199 a month. Office and clinic support starts from $79 per user per month. If you'd rather not commit, pay-as-you-go support is available at an hourly rate.
Questions about managed IT support
Do I need a long contract?
Plans run month to month after the initial term set out in your quote. Pay-as-you-go support is available with no contract.
Can you support a business you didn't set up?
Yes. We start with a review of your current network and systems, fix anything urgent and document the setup before moving you onto a plan.
Do you provide after-hours support?
Monitoring runs 24/7. Hospitality clients can add extended support hours to cover evening and weekend trading.
Related services
Areas we service
Last reviewed September 2026.
Let's get your site ready to open.
Book a free site walk. We'll review your plans and show you exactly what your fit-out needs, line by line.